How long will it take for my order to be complete? 
  • Since every bag is made completely made by hand- estimated completion and shipping will be between 1-2 weeks. 
My item has a manufacture defect, are you able to repair it?
  • We will repair any and all manufacturing defects in timely matter and free of charge.
  • We will repair any faults/defects that are within one year of it's purchase date. 
  • Please email us at with order number and description of damage in detail (photos will help us greatly).
  • Please note, mailing the item to us for repair- will be at your own expense. 

My item has a defect upon arrival. What should I do?

  • Please fill out the return form found in the original packaging and we will gladly mail you a new one. 
    Do you use vegan leather?
    • No, currently all of our bags & accessories are made from authentic leather originated from Italy.